HELP CENTER

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Shipping destinations:

• We ship both locally and worldwide.

Shipping times:

• Local orders take 3 business days to be delivered to you and we ship within 5 business days.
• International orders take 10 business days to be delivered via  and we ship within same 5 business days.
• Shipping time might vary depending on location, shipment method and other factors.

Shipping cost:

• Orders over 50€ will have free shipping.
• Orders under 50€ will be charged 5€ for local orders and 8€ for International orders.

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You can select your preferred payment method at checkout.

• We accept secure payments for both local & international customers via Credit Cards, Debit Cards & PayPal. 

Our priority is that you are happy with your purchases. As a result, we offer you a 100% "Satisfied or refunded" guarantee. If, for some reason or another, the product does not suit you, contact us (info@lilainthesky.com) over within 15 days of receipt and we will organize the return of it together. However, all returned products must be in perfect condition. Your 100% satisfaction is important for us. 

• If a product gets damaged or was faulty upon a delivery - we offer 100% refund.
• Timing: we have a 15-days Return & Exchange Policy, since the day item was received.
• To be eligible for a return, goods must be unused, undamaged and accompanied by proof of purchase.
• Please note that customers are responsible for shipping costs of returned items.
• When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
• If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.

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Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method the for goods.

Our support team is always happy to guide you at any step!

We offer customized Mala necklaces and bracelets, made to order using the gemstone and thread of your choice.

Perfect for setting a clear intention in your life or as a gift to a loved one.

For more information contact us by email info@lilainthesky.com

Would like to bring our intentional jewelry and products into your boutique, spa, studio, e-commerce, meditation group, wellness centre or client based practice?  

We offer wholesale prices on a minimum order of 200 Euros with informational flyers and work with all sectors of the wellness industry, as well as wellness coaches and practitioners.

For wholesale inquiries email us at info@lilainthesky.com and we will send you all information regarding wholesale orders.

If you need product photography and description, we will set you up and make sure your needs are met to share the love.

Occasionnally, we give out discount codes to be used by our customers. 

To use it; just copy and paste the code when you get to the checkout section. You will see a discount code box on top of your bill.